Making Vision Stick 10: VSIs Part 2

When we feel the passion for our vision “slipping”, we must look for Projects, Products, & Programs, & listen for these signs…

VSIs (Vision Slippage Indicators): Requests, Stories, & Complaints

The questions people ask & the complaints they make communicate what is important to them. The stories they tell are moments of spontaneous celebration. Together, these 3 things reveal a great deal about what’s on their hearts & minds. This is a crucial exercise: imagine everyone has bought into our vision… What questions would they ask? What stories would they tell? What would get on their nerves?

Now, listen.

If what’s being asked doesn’t matched what should be asked, then we have slippage. The same is true of complaints & stories… Make sense? I constantly share testimonies (stories) that reinforce our vision. If we stop getting those stories, I’m gonna be concerned!

Here’s the “bottom line”: Slippage happens… It’s part of life! But the sooner we recognize it, the sooner we can do something about it!

Next time, I’ll finish off this series with a summary & a challenge... See you then!